Recent Projects Include:
General law practices: We have advised dozens
of law firms on how to re-engineer their business
practices to take advantage of technology to become more
efficient and productive by implementing case management
systems to manage clients, other contacts, case
information, firm-wide calendar, deadlines, file notes,
documents, digital photographs, email, Web research, and
billing records. These systems also provide document
cataloging, full-text searching with Boolean logic,
conflict of interest checking, and synchronization with
laptop computers, multiple offices, Palms, and Windows CE
devices.
State-of-the-art law
practice management system for a 25-person litigation
boutique that relies on single point-of-entry for data,
minimizes paper generation by scanning incoming mail and
faxes, maximizes electronic data storage and retrieval,
incorporates litigation support tools, and provides remote
access to all crucial data.
Law practice management system for medical malpractice boutique firm specializing in birth trauma and pharmaceutical mass torts. This system converts the firm from a paper-based system to a system where all important case information is in electronic format and can be accessed by each staff member with the appropriate security rights. Case processing is much faster and more efficient. Reports on how many cases were received by which referral sources and their outcomes, which used to take hours or days to prepare, now take seconds. Because the firm practices in over 40 states, and one attorney resides overseas, the system provides the same access via a Web browser over the Internet as when sitting in the office. Very robust security to protect confidential information is provided, from passwords to smart cards to biometric scanning.
Personal injury law practices:
We have automated several personal injury law practices,
which, due to their heavy reliance on standard forms and
routine case procedures, are excellent candidates for case
management in order to increase their productivity and
profitably. Although each firm had its special needs, for
example, one firm wanted to track the response from its
television advertising, we were able to not only replicate
their existing procedures with the new system, but also to
suggest changes to existing procedures when the case
management system provided more efficient means to perform
the necessary tasks.
Landlord-tenant practice
management system that can generate thousands of
complaints per month, and store and retrieve all
information about each case, thus radically reducing the
cost of processing each complaint and dramatically
improving the firm’s ability to summarize the value of its
work for its clients.
Creditors’ rights
law practice management system for a 70-person law firm
that specializes in mortgage foreclosure and bankruptcy:
This firm practices in three states and handles hundreds
of matters per month. We designed a system to systematize
its work flow, automate its document creation, and make it
easy to check the status of each matter. The system has
the capacity to allow clients to access the information on
their matters directly over a secure connection.
County government
law department law practice management system: We carried
out a needs analysis and network evaluation for the Anne
Arundel County, Maryland Office of Law to determine how to
meet its needs for case management, contact management,
docket control, standard document creation, and
office-wide calendaring. We designed the system, assisted
the County’s IT staff in implementing the system, trained
the approximately 40 staff in the use of the system, and
continue to provide training and support.
County government agency
case-tracking system: We addressed the Montgomery County
Human Relations Commission’s need to computerize its case
intake process, complaint forms generation, and case
management capabilities to increase productivity and
reduce its need for staff to type the necessary forms
manually. We designed and implemented the system, which
duplicated the multi-part paper forms so that they could
be printed by the system, and trained the staff in the use
of the system.
Project management system for the
Maryland Stadium Authority in Baltimore,
Maryland.
Non-profit civil
rights organization: We assisted a non-profit civil rights
organization in implementing a case management system to
better manage its own case load and the cases that it
refers to outside counsel. The system had to accommodate
different types of cases in order to track information
critical to its areas of specialization, voting rights and
employment law.
Matter management system for the
Architect of the Capitol in Washington, DC.
Nationwide law practice
management systems implementations.
We have implemented LPMSs across the country, using a
combination of our portable training classroom which
utilizes laptop computers and a LCD projector for on-site
training, and our Internet-based remote support system
that allows us to see the firm's computer display, and
even take over control with the firm's permission.
International law firm
in Galway, Ireland. We designed a law practice management
system for a firm that specializes in representing
builders throughout the sales and settlement process that
automates the firm's workflow and generates all standard
sales and settlement documents, and scans incoming mail,
to substantially reduce the "paper chase" that was
preventing the firm from providing the best possible
service to its clients. We designed the system remotely
using our Internet-based support capability, and then
provided on-site user training and support, and continue
to provide remote support, as needed.